Privacy policy

Last updated: 20/08/2023

This Privacy Policy describes how Perilla ("Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on ( "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "You" and "Your" mean you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you should not use or access the Services.

Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "GDPR" or "GDPR Regulation". Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

In order to provide the Services, we collect and have collected over the past 12 months your personal information from various sources as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, to provide the Services, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights and those our users or others.

What personal data do we collect?

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with a user. The sections below describe the categories and specific types of personal information we collect.


Information collected directly from you

Information you provide to us directly through our Services may include:

  • Basic contact details, including name, address, telephone number, e-mail address.
  • Order information including name, billing address, shipping address, payment confirmation, email address, telephone number.
  • Account information including username, password, security questions.
  • Information about your purchases, including products viewed, products placed in your cart or added to your wishlist.

Customer service information, including information you choose to provide in communications with us, such as by sending a message through the Services.
Certain features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.


Information collected using cookies

We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels and similar technologies (“Cookies”) for this purpose. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address and other information about your interactions with the Services.

Information obtained from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers, who may collect information on our behalf, such as:

  • Companies that operate our Site and Services, such as Shopify.
  • Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process payments in order to fulfill orders and provide the products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, development kits, third party libraries and cookies.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. Please see the Third Party Sites and Links section below for more information.

How we use your personal information

  • Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process payments, fulfill orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, create, maintain and manage your account otherwise, arrange shipping, facilitate any returns and exchanges, and allow you to post reviews.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages via email, text message or postal mail, and to display advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register for an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communication with the user. We use your personal information to provide you with customer service and to improve our Services. This is in our legitimate interests to respond to your needs, provide you with effective services and maintain a business relationship with you.


Like many other websites, our Site uses cookies. Detailed information about the cookies we use in connection with powering our store with Shopify can be found at We use cookies to power and improve our Site and our Services (including remembering your activities and preferences), to conduct analytics and to better understand your interactions with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies using your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may result in some Services, including certain features and general functionality, not functioning properly or no longer being available. Additionally, blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping).
  • Business and marketing partners, including Shopify, to provide services and advertise to you. We may provide features that allow you to connect to our Services through third-party social networks, such as Facebook, Twitter or Instagram (each a is a "Social Network"). If you connect via a social network, we may collect personal information from your profile, such as your name, username and email address, and we will use this personal information for the purposes set out herein. Additionally, our Services may offer social sharing features that allow you to "Share" or "Like" on a social network. If you choose to use such features, this may enable the sharing and collection of information both to and from such social network, and you should review the privacy policy of each social network before using such features. Our business and marketing partners will use your information in accordance with their own privacy policies.
  • When you request or otherwise consent to us disclosing certain information to third parties, for example for the purpose of shipping products or through the use of social media widgets or login integrations, with your consent.
  • To our affiliates or otherwise within our corporate group, in our legitimate interests of running a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to defend or defend Services, our rights and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes set out above in "How We Collect and Use Personal Information" and "How We Disclose Personal Information":

Category                           Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information to infer user characteristics.

Over the past 12 months, we have "sold" and "shared" (as those terms are defined in applicable law) personal information to engage in advertising and marketing activities in the following ways.

Category of Personal Information  Categories of Recipients
Identifiers such as basic contact details and certain order and account information Business and marketing partners
Commercial information such as records of products or services purchased and shopping information Business and marketing partners
Internet or other similar network activity, such as Usage Data Business and marketing partners

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit User-Generated Content to any public area of the Services, that User-Generated Content will be public and available to anyone.

We do not control who has access to the information you choose to share with others, and we cannot ensure that sites that have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you provide publicly, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you link to sites not affiliated with or controlled by us, please review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on such sites. Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions on our or the third party's use of it. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that we delete it.

As of the effective date of this Privacy Policy, we have no actual knowledge of the "sharing" or "selling" (as these terms are defined in applicable law) of personal data of persons under 16 years of age.

Security and storage of user data

Please remember that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to transmit confidential or sensitive information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable laws.

Rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute and may only apply in certain circumstances, and in some cases we may refuse your request in accordance with the law.

  • Right of access/knowledge. You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
  • Right to erasure. You may have the right to request that we delete your personal data that we hold about you.
  • The right to correct. You may have the right to request that inaccurate personal data that we hold about you be corrected.
  • The right to transfer data. In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to request that it be transferred to a third party.
  • The right to opt out of sales, sharing or targeted advertising. You may have the right to ask us not to "sell" or "share" your personal information or to opt-out of processing your personal information for purposes that are considered "targeted advertising" as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out signal enabled, depending on where you are located, we will automatically treat this as a request for you to opt-out of the "sale" or "sharing" of information for your device and browser. uses to visit the Site.
  • The right to limit and/or opt out of the use and disclosure of sensitive personal information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to provide the Services or goods that an average individual could reasonably expect.
  • Restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal data.
  • Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
  • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our rejection.
  • Manage your communication preferences: We may send you promotional emails and you can unsubscribe from them at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as messages about your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. Before we can meaningfully respond to your request, we may need to collect information from you to verify your identity, such as your email address or account information. In accordance with applicable law, the user may appoint an authorized representative to submit applications on his behalf in order to exercise his rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized the agent to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.


If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge a complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal information outside the country in which you reside, including in the United States. Your personal data is also processed by employees and external service providers and partners in these countries.

If we transfer your personal data outside Europe, we will rely on recognized transfer mechanisms such as the European Commission Standard Contractual Clauses or any equivalent agreement issued by the relevant UK competent authority, unless the transfer is to a country that has been recognized as providing an adequate level of protection.


If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone at +48 500 002 101 or by email at or contact at CPRC EWA BERNACIAK, Krzemieniecka, 2, 94-030 Łódź, Poland.