Refund policy

1. RECOMMENDATIONS


The product must be in its original condition. We recommend wearing panties over your own underwear. The product may not be damaged, worn, washed or in any other way modified. It depends on you which courier you will use, or how you send the package.


2.EXCHANGE / RETURN

Of course, we not only accept size exchanges of the same product, but also exchange for different products. Secure the product and place it in the package along with the completed and signed exchange / return form. You send us a refund or exchange at your own expense. Please attach the receipt or its copy to the return shipment.
Refunds are processed within 14 days of receipt of the return.


RETURN FORM, CLICK HERE
EXCHANGE FORM, CLICK HERE


3.TIME FOR RETURN / EXCHANGE


You have 14 calendar days to return or replace the delivered product from the date of its receipt.


4. ADDRESS FOR EXCHANGE / RETURN


The parcel should be sent to the following address:
CPRC EWA BERNACIAK
ul. Krzemieniecka 2
94-030 Lodz