RETURNS / EXCHANGES
The product must be in original condition and all tags remain in place. We recommend wearing the panties over your own underwear. Product must not be damaged, worn, washed or otherwise altered.
2.EXCHANGE / RETURN
You may choose to return the item via the courier of your choice. The customer is responsible for the return shipment and all fees and charges associated with it. It is up to you which courier you use, however, we recommend using the registered delivery method. We are not responsible for items lost in transit, so we recommend you send your item back by registered/tracked mail and keep the proof of postage. Without proof of postage or tracking information, no returns or exchanges will be issued.
You must also include proof of purchase (receipt/invoice) and a completed return or exchange form with your return shipment.
Returns are processed within 14 business days of receipt of the return.
RETURN FORM, CLICK HERE
3.HOW LONG DO I HAVE TO RETURN OR EXCHANGE THE PRODUCT?
You have 14 calendar days from the date of receipt to return or exchange the delivered product.
4.ADDRESS FOR EXCHANGE/RETURN
The parcel should be sent by courier to:
CPRC EWA BERNACIAK
Krzemieniecka street 2