For more information, you can also read the Terms of Service here or the Privacy Statement here .

We accept payments from major credit card companies such as Visa, Mastercard and American Express, Przelewy24, Blik, Stripe.

Yes, we ship our products worldwide.

If you do not collect or refuse to accept the parcel , the return shipping costs will be deducted from the amount of the order to be refunded .

When a customer has placed an order for cash on delivery and has not collected the package, the seller has the right to block or cancel cash on delivery orders in the future.

Goods are classified as defective if they are received damaged or if a manufacturing defect occurs within 2 years from the date of purchase.

Any complaints regarding products purchased in our store should be submitted by contacting us via e-mail on our website with attached photos of the defect in order to generate a return label. You can download the complaint form here .

We will consider the complaint within 14 business days from the date of receipt of the complete complaint. We will immediately notify you of any deficiencies in your complaint. Together with such notice, it will be sent to you
information on how to fill in the gaps in the complaint.

All shipping costs (including return shipping) and any associated duties and taxes are the responsibility of the customer.

• a proof of purchase
• keeping the tracking number of the return parcel (without this you will not receive a refund if the parcel is lost by the courier)
• printed exchange or return form