RETURNS AND EXCHANGES
Shipping charges on the original order are non-refundable.
Additional Returns Guidelines
Items must be returned unworn, unwashed, in original condition and with all tags and inserts attached. The original order document must be included with the return package. If your order was purchased using a gift card, the refund will only be refunded directly to the gift card.
Please wear your own underwear when you first try on your purchased product.
We reserve the right to reject returns that show signs of wear or do not meet the above criteria. Return shipping and any return duties are the responsibility of the customer.
ADDRESS FOR RETURNS/EXCHANGES:
CPRC EWA BERNACIAK, Krzemieniecka 2, 94-030 Łódź, Poland, +48 500 002 101, email@example.com
Once your return is received and inspected, we will notify you whether the return was accepted or rejected. This process may take up to 14 days from the date you provide your refund tracking information.
If your refund is accepted, it will be processed and applied to your original payment method.
Please note that it may take up to 3-5 business days for your refund to appear in your bank account due to for different processing times by financial organizations.
Outbound shipping charges from the original order are non-refundable.
All shipping costs (including return shipping) and any associated duties and taxes are the responsibility of the customer.